Privacy Policy

INTRODUCTION

This Privacy Policy is intended to assist anyone who uses or access this Platform (‘You’) in making informed decisions when using our services and to understand why/how your personal information may be collected and processed by us. This policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your Personal Data.

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Personal Data for the purpose of this Privacy Policy includes any data or information relating to you which may, by itself, or in combination with other data or information, be able to identify you.

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It is important that you read this policy together with any other Personal Data processing notice we provide on specific occasions when we collect your Personal Data. This Policy supplements other notices and is not intended to override them.

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Please Note: By accessing and using this platform, you confirm that you agree to be bound by the terms and practices described in this Privacy Policy in its entirety. if you use the platform following a change to the terms of this policy, you are providing your acceptance of our privacy policy as revised.

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SCOPE

This policy describes how Lunar Rails (‘We’, ‘Our’, ‘Company’) collects, uses, discloses, and protects the personal information of:

  • Every person who visits our website
  • Every person who uses our services
  • Every person who applies to work at Lunar Rails
  • Every person whose personal information we may process as a result of providing services to third parties.

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INFORMATION COLLECTION

We collect personal data of our employees, potential employees, clients, intending clients, vendors, and website users. The following are some ways we may collect information:

  • Personal Information: We may collect personal information directly from you or when you interact with us, including through the use of our site. This information may include but is not limited to your name, contact details, identification documents, pictures and data provided by you through the Platform. which may be stored by our third party vendors.
  • Automated Information: When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns using cookies, log files, and other tracking technologies. Cookies are little bits of code that help identify you when you use our Platform. We may use cookies and other tracking mechanisms through our Platform to identify you and remember your preferences.
  • Recruitment/Employment Information: In addition to the personal information collected, we may collect additional information such as education and professional record, reference information and employment history.

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We may also collect information for specific purposes, such as health/medical information in order to accommodate a disability or illness (subject to legal limits on the timing of collection of such information and other applicable limitations) and to provide benefits; background checks and diversity-related personal information (such as race or ethnicity) in order to comply with legal obligations and internal policies relating to diversity and anti-discrimination.

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USE OF PERSONAL INFORMATION

We may use the personal information we collect for the following purposes:

  • To Provide Services: Your information may be required to provide you with our services, including facilitating a legitimate business interest.
  • To Verify Your Identity: This may be done on an ongoing basis in compliance with regulatory requirements.
  • To enable performance by Third Party: We may share your information with third party partners or third parties hired by us to perform functions and provide services to us subject to confidentiality obligations consistent with this Privacy Policy and on the condition that the third parties use your information only on our behalf and pursuant to our instructions.
  • To Communicate: To communicate with you, respond to your inquiries, and provide adequate client support.
  • To Improve Services: To analyze usage trends, conduct research, and improve our website and services, while creating a better and more personalized experience for you.
  • To Comply with Legal Obligations: This information may be required to fulfil any regulatory requirements.
  • For Recruitment: To assess your suitability for any role which you may apply for at Lunar Rails, whether such application is received by us online, via email, hard copy or an in person application.

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DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: Throughout the course of our provision of services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy.

For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services for the purpose of providing service to you or for operating, maintaining, repairing, or otherwise improving or preserving our Platform or its underlying files or systems. As we do not control these third parties, you agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

  • Legal Compliance: We may disclose any information in response to a legal request such as a subpoena, court order, or government demand, to investigate or report illegal activity, or to enforce our rights or defend claims.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

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SECURITY OF PERSONAL INFORMATION

At Lunar Rails, we maintain organisational and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake. We also use SSL certificates to secure our website. However, the internet is an open system, and we can make no guarantees as to the security or privacy of your information submitted to the Platform. For this reason, we recommend that you use anti-virus software, firewalls and other precautions to protect yourself from security and privacy threats.

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While we make our best efforts to secure personal data and facilitate access to your Personal Data, it is important to note that no transmission over the internet or any method of electronic storage can be guaranteed to be absolutely 100% secure. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

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RETENTION OF PERSONAL INFORMATION

We retain your personal information for as long as the information is reasonably needed for the purposes described in this Privacy Notice. We also may retain your personal information to comply with our legal or professional obligations, enforce our agreements, or resolve disputes.

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YOUR RIGHTS

You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

  • Access and Correction: You have the right to access and correct your personal information held by us. You may update your account information or contact us to request access or correction.
  • Withdrawal of Consent: You have the right to withdraw any consent you have provided to us for processing your personal information. However, withdrawing consent may affect your ability to use our services. And such request, would not affect prior use of your information made before the withdrawal request
  • Right to erasure: You have the right to request us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If you are entitled to erasure and if we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
  • Right to lodge a complaint with the supervisory authority: If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the relevant regulatory Authority.

Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of legal professional privilege or professional secrecy obligations.

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INTERNATIONAL DATA TRANSFER

‍Your personal information may be transferred to and processed in countries other than the UAE where our service providers are located or where our servers are located. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws, and do so only when the country or territory to which the Personal Data is to be transferred (i) has a bilateral or multilateral agreements related to Personal Data Protection with the UAE or (ii) has special legislation on personal data protection therein, including the most important provisions, measures, controls, requirements and rules for protecting the privacy and confidentiality of the your Personal Data and their ability to exercise their rights, and provisions related to imposing appropriate measures on the controller or processor through a supervisory or judicial authority. However, some countries to which your Personal Data may be transferred do not benefit from an appropriate data protection regulatory framework. For such countries, we shall transfer your Personal Data, only upon ensuring that a suitable degree of protection is afforded to it through the implementation of the necessary safeguards, such as an adequacy decision by the relevant authority, adequate binding corporate rules or through the inclusion of standard contractual clauses in our agreements with such organizations.

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We may also transfer your Personal Data to recipients outside the UAE based on (i) your express consent; or (ii) if such transfer is necessary for judicial processes; or (iii) if such transfer is necessary for entering into or performing a contract between us and you or between us and a third party for your interests, or (iv) if such transfer is necessary for an act relating to international judicial cooperation; or (v) if the transfer is necessary for protection of public interest. We shall notify you with regards to the specific safeguard we shall adopt in transferring your Personal Data to such recipients if you specifically seek such data in exercise of your rights as a data subject. You provide your consent, through the acceptance of this Privacy Policy for such transfer.

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If you wish to procure specific information about the third-party service providers with whom your Personal Data has been shared, please contact us at Compliance@Lunarrails.io. If you choose to proceed with a service that requires the involvement of a third-party service provider, then your Personal Data may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your Personal Data will be handled by these providers.

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SELLING OF INFORMATION

‍We do not sell your personal information that is collected under this Privacy Notice except to the extent we may use it for cross-contextual behavioural or targeted advertising.

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AMENDMENT

We may update this Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date we post it. We encourage you to review this Policy periodically for any changes.

You must agree to the amendments as a condition of your continued use of our Platform. If you do not agree, you must immediately cease using our Platform and notify us of your refusal to agree by contacting us.

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CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us by sending an email to Compliance@Lunarrails.io

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.